We at S&T Macedonia have a high degree of development experience and outstanding references in the mapping of complex business processes. That’s why among many other services that we provide, we’re a partner in the field of software development, providing strong implementation support and agile solutions for our clients.
Business Service Management (BSM) is a goal for businesses and a promise from potential providers. A good BSM plan goes beyond the standards of typical IT management; it fuses the goals of IT and business. A Business Service Platform (BSP) is the foundation of an effective BSM solution. By employing a BSP solution, the entire business uses tools that monitor, report, and manage business services.
In addition, the overall strategy includes a powerful relationship mapping data repository as the foundation of a robust and versatile cross-platform configuration management database (CMDB). Ultimately, a BSM will provide real-time monitoring of business service health and status.
Rapid changes in the marketplace are forcing companies to adapt their business models more rapidly than ever before. With growing market demands comes a growing need for information technology, making IT system management increasingly more important or demanding.
S&T employs experts, skilled in providing all the business, technical and expert support in the comprehensive IT system management services you require. The field of IT system management can be divided into six areas, which can be integrated smoothly into the existing management system:
Enterprise Resource Planning systems integrate all data and processes of an organization into a unified system. Ideally, ERP delivers a single database that contains all data for the software modules, which would include:
Managing information is critical to the success of your business. The need to effectively manage documents extends across your organization. The typical components of such a document management system are:
A modern Enterprise Content Management (ECM) can cope with the “silo” structure of information from within the different departments and structures and manages different types of content in a standardized, company-wide repository. Here, the "need-to-know" principle can be applied to all employees individually and in a secure environment.
In today’s competitive and dynamic business environment, applications such as Supply Chain Management, Customer Relations Management, Business Intelligence, and Integrated Collaboration environments have become imperative for organizations that need to maintain their competitive advantage. Enterprise Application Integration (EAI) is the process of linking these applications and others in order to realize financial and operational competitive advantages.
Advantages of EAI:
With our Archiving Solutions, we focus on helping our customers to meet legal requirements and compliance criteria as well as to improve operationally and cost-efficiency.
Hence S&T consults and delivers a data-, workflow- and application-centric approach to archiving, utilizing a best-of-breed mix of technologies and vendors.
Our areas of Archiving expertise cover: